Organisation Change
We can contribute at any or all stages of the process, from conceptualising the idea of change, or even checking to see whether change is needed, mapping out the project, identifying milestones and guiding the organisation through to benefit realisation: there are proven techniques to assist at each stage, but the key component is always about effective communication with key stakeholders, especially the staff themselves.
Even if you already know exactly what changes you want, the benefit of an authoritative external voice generally eases the transition.