Lean Systems
“Lean” has grown from the work of Professor Dan Jones and James Womack to provide a set of tools and techniques which enable the staff within an organisation to analyse the processes in which they are engaged and to find ways of streamlining these.
While those techniques in themselves are powerful and can be taught, “Lean” goes much further: it is a whole-organisation paradigm, based originally on Toyota in the 1980s, and now illustrated by Tesco (and may others) in focussing activity on service.
We can help to introduce Lean into your organisation, but like the developing world, sustainability is key, and our approach is to gain commitment to the project from the top of the organisation, help to ensure that it is properly resourced, then work with your staff to learn-by-doing. Lean will not cut costs in the short term, indeed the commitment requires investment, especially of staff time, but the improvements in services in the medium term can be impressive.